Privacy Policy

1) Who we are

Controller (or equivalent): DONGGUAN ESPINOZA TRADING CO. LTD.
Contact: info@espinozatrading.com
WhatsApp: +86 133 2260 7149
Address: Room 308, Building 3, Hongda Plaza, No.18, Tianbao Road, Guancheng Street, Dongguan City, Guangdong Province, 523000

If you are located in the EEA/UK or other regions with similar laws, we handle requests through the contact above.

2) Information we collect

• Contact details: name, company, email, phone number, and messaging handles you provide.
• Transaction / project details: product links/specifications, quantities, destinations, deadlines, and related messages.
• Website technical data: IP address, device/browser information, approximate location, pages viewed, and timestamps (via standard server/security logs).
• Cookies and similar technologies: limited cookies may be set by our hosting/security providers (e.g., Cloudflare) for performance and protection.

We do not intentionally collect sensitive personal information. Please avoid sending passports, ID numbers, or payment card details by email or chat unless we specifically request it through a secure method.

3) How we use information

• Provide quotes, sourcing support, and respond to your inquiries.
• Coordinate supplier communications, quality checks, and logistics steps you request.
• Operate, secure, and improve the website (fraud prevention, debugging, performance).
• Comply with legal obligations and enforce our terms.

4) Legal bases (where applicable)

Depending on your location and the relationship, our processing may rely on one or more of the following: contract performance (or steps at your request), legitimate interests (e.g., business communications, fraud prevention), consent (where required), and legal obligation.

5) Sharing and disclosures

We may share information only as needed to run the services, including with:

• Service providers (hosting, security, email, communications) acting under our instructions.
• Logistics partners and third parties you request us to coordinate with (carriers, warehouses, inspection partners).
• Authorities or advisors where required by law, to protect rights, or to handle disputes.

We do not sell your personal information.

6) International transfers

We operate from China and may communicate with you and service providers across multiple countries. Your information may be processed in jurisdictions that may have different data protection laws than your home country. Where required, we use appropriate safeguards (such as contractual protections) to support lawful transfers.

7) Data retention

We retain personal information only as long as necessary for the purposes described above, including to provide services, maintain business records, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of data and context.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure; please use care when sharing information.

9) Your rights and choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal information.
• Object to or restrict certain processing.
• Withdraw consent (where processing is based on consent).
• Request portability of certain data (where applicable).
• Opt out of “sale” or “sharing” under certain U.S. laws (we do not sell/share for behavioral advertising).

To exercise rights, email info@espinozatrading.com with the subject “Privacy Request”. We may request reasonable verification before fulfilling a request.

10) Children’s privacy

Our website and services are intended for business audiences and are not directed to children. We do not knowingly collect personal information from children.

11) Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

This document is provided for general informational purposes and should be reviewed with counsel to ensure suitability for your specific business and jurisdictions.